We offer on-demand service as well as custom-scheduled routes. Our package delivery options are designed to match your needs. If you need daily delivery to specific locations, we will customize a scheduled route for you.
24 hours a day – 7 days a week – 365 days a year – our services are available around the clock. With Special Dispatch, you will never end up talking to a machine. Whenever you call, day or night, you will talk directly to a customer service representative ready to take your order.
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Rates: Choose the rate that best fits your needs. Our Indianapolis Marion County pricing is structured by physical zip-code location to give you the best value for your delivery dollar. Select either our fastest service; ‘60-minute delivery’ anywhere within Marion County, or save money with our ‘two-hour’ rate, or the even more economical ‘same-day’ service. We also have zip code pricing for the Indianapolis suburbs. We will be glad to send you a rate sheet. For deliveries beyond the metro area or for box truck or tractor-trailer service please call for an estimate. We have been in business since 1965 because of our good service and competitive pricing.
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Shipping: From small package to truckload shipments Special Dispatch provides expedited delivery for packages of all sizes. For larger items we have 26' dock-high box trucks with lift-gates as well
as tractor-trailer service.
Airport and ground connections – We make immediate pick-up and delivery from all third-party arrival points: airports, bus and train stations. Just provide us with pertinent information such as flight arrival and departure time, airbill or bus bill numbers, etc. Special Dispatch drivers are TSA trained and certified and have also taken and passed the STA (Security Threat Assessment) from Homeland Security.
Fully authorized and insured - Special Dispatch complies fully with all state & federal regulations and carries all proper authority (interstate, intrastate and suburban). We offer up to $5,000 cargo insurance on small packages at no additional charge as well as $100,000 coverage on box truck and tractor-trailer shipments. Our drivers are fully uniformed and wear company issued I.D. badges.
We have the latest communication technology. All of our drivers are equipped with Nextel radio/phones assuring you of prompt pick-up and delivery. Our computerized dispatch and tracking software selects the optimal driver for each delivery and reports their progress. Our web-based order entry system allows you to personally track your own orders.
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Warehouse: Special Dispatch offers warehousing and cross-dock service. We can warehouse your parts and deliver them for you, anytime day or night. We can also make our warehouse available to your technicians and repair people 24 hours a day so that they can pick up the parts themselves. Our warehouse is video monitored and protected by a sprinkler system in case of fire. Parts are scanned in and out of our computer as they come and go assuring you of an accurate inventory at all times. Call anytime to gain access or have your parts delivered to a job site.
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